Privacy Policy
Introduction
Welcome to STÜCK.
STÜCK is committed to protecting your privacy and handling your personal data with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, apply for membership, or interact with our services.
We process personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
ULTRA SOFTIES LIMITED is the data controller responsible for your personal data.
Email: concierge@stueckclub.com
As the data controller, we determine how and why your personal data is processed.
Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information
Name, email address, phone number, and other contact details you provide.
Membership Application Information
Information submitted during the membership application process, including optional social media links or other information you choose to provide.
Technical Data
IP address, browser type, operating system, device information, and other technical identifiers.
Usage Data
Information about how you use our website, including pages visited, time spent on pages, and interaction with site features.
Marketing Data
Preferences relating to marketing communications and responses to campaigns.
How We Collect Data
We collect personal data through several methods:
Direct Interactions
When you submit information through forms, apply for membership, sign up for communications, or contact us directly.
Automated Technologies
When you interact with our website, we may collect technical and usage data through cookies and similar technologies.
Third-Party Services
We may receive data from trusted third-party providers, such as website analytics, partners or advertising platforms.
How We Use Your Data
We use your personal data for the following purposes:
- to operate and maintain the STÜCK website
- to review and manage membership applications
- to communicate with you regarding your enquiry, application, or membership
- to send marketing communications where you have given consent
- to improve our website and services
- to maintain the safety and integrity of our community
- to comply with legal and regulatory obligations
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases when processing personal data:
Consent
Where you have agreed to receive marketing communications.
Contract
Where processing is necessary to manage your membership, application, or enquiry.
Legitimate Interests
To operate the club, review applications, improve our services, and maintain community safety.
Legal Obligations
Where we are required to process personal data to comply with UK law.
Membership Applications
When you apply for membership, we collect information necessary to review your application.
This may include contact details, information you provide about yourself, and optional social media profiles submitted for verification purposes.
This information is used solely for the purpose of assessing membership suitability and maintaining the integrity of the STÜCK community.
Applications that are not approved may be deleted after a reasonable review period.
Cookies
Cookies are small files stored on your device that help us improve your experience when using our website.
We use cookies to:
- recognise returning visitors
- understand how visitors use our website
- improve website performance and functionality
- support marketing and communications
Types of cookies used may include:
Essential Cookies
Required for the website to function properly.
Analytics Cookies
Used to analyse website traffic and improve user experience.
Marketing Cookies
Used to understand marketing performance and deliver relevant communications.
You can manage or disable cookies through your browser settings.
Data Sharing
We do not sell or rent personal data.
We may share personal data with trusted service providers who help us operate our website and services. These may include:
- website hosting providers
- analytics platforms
- payment processors
- email and marketing service providers
These providers process data only on our instructions and are required to maintain appropriate security standards.
We may also disclose personal data if required by law or regulatory authorities.
International Data Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, such as recognised international data transfer mechanisms, to ensure your information remains protected.
Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy.
For example:
- membership data is retained for the duration of membership and a limited period afterwards
- marketing data is retained until you unsubscribe
- unsuccessful membership applications may be deleted after a reasonable review period
Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration.
These measures include secure systems, restricted access to personal data, and encrypted communications where appropriate.
Member Privacy
STÜCK values discretion and the privacy of its community.
We do not publicly disclose membership information and take reasonable measures to protect member confidentiality. Personal data is used only for operational purposes relating to the club and its services.
Your Rights
Under UK data protection law, you have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion of your personal data in certain circumstances
- request restriction of processing
- object to certain types of data processing
- withdraw consent for marketing communications at any time
- request transfer of your data where applicable
To exercise these rights, please contact us using the details below.
Children’s Data
STÜCK is intended for adults only. We do not knowingly collect personal data from individuals under the age of 18.
If we become aware that such data has been collected, it will be deleted promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
The latest version will always be available on this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
Email: concierge@stueckclub.com
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk